Temp Patient Service Associate Executive (4 months contract)

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Position: <strong>Patient Service Associate (Temp, 4 months contract)<br><br></strong>Department: <strong>Ambulatory Services<br><br></strong><strong>Job Description<br><br></strong>Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.<br><br><strong>Job Responsibilities<br><br></strong><ul><li>To provide clerical and operational support in Telehealth Team</li><li>Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting<br><br></li></ul><strong>Requirements<br><br></strong><strong>Competency<br><br></strong><ul><li>Service-oriented, confident and have a passion for helping others</li><li>Good communication and interpersonal skills</li><li>Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency<br><br></li></ul><strong>Educational And Professional Requirements<br><br></strong><ul><li>GCE ‘N’/’O’ Level or Diploma holder</li><li>Proficient in Microsoft Office applications</li><li>Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm<br><br></li></ul><strong>About IMH<br><br></strong>The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

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