Operations Manager (International Society of Arboriculture Certification and Pest control)

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Roles & Responsibilities

About the Role :

We are seeking an experienced Operations Manager to oversee the day-to-day operations of our cleaning services. This role involves managing staff, maintaining high standards of cleanliness, ensuring client satisfaction, and optimizing resources to deliver efficient and quality service.

Key Responsibilities :

  • Supervise and coordinate daily cleaning operations across multiple sites.
  • Manage and support cleaning staff, including scheduling, training, and performance monitoring.
  • Maintain strong relationships with clients and address service issues promptly.
  • Ensure compliance with all health, safety, and environmental regulations.
  • Manage budgets and resources effectively to meet operational targets.
  • Conduct regular quality inspections and prepare performance reports.

Requirements :

  • Proven experience in operations or facilities management (preferably in cleaning or related services).
  • Strong leadership, communication, and organizational skills.
  • Must hold a current International Society of Arboriculture (ISA) Certification and a Certificate in Pest Management.
  • Knowledge of workplace health and safety regulations.
  • Ability to manage multiple teams and deliver consistent service quality.

    • Tell employers what skills you have

    Negotiation

    Budgets

    Leadership

    Analytical Skills

    Administration

    Arboriculture

    Compliance

    Team Player

    Pest Control

    Scheduling

    Facilities Management

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