Junior Data Entry Officer

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<p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 36pt; font-weight: bold">Junior Data Entry Officer</span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">📍 Location: <span style="text-decoration: underline"><span style="font-weight: bold">CENTRAL EUROPE</span></span></span><br><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">⏳ Work Type: Remote, Full-time, Flexible hours.</span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">We’re looking for a reliable, detail-focused, and mission-driven<span style="font-weight: bold"> Junior Data Entry Officer</span>. In this role, you’ll be at the heart of our donor operations, ensuring that donations are processed accurately and that donors receive timely and professional support. Your work will directly strengthen trust with our supporters and keep our fundraising operations running smoothly.</span><br></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">This is a great opportunity for someone who is organized, eager to learn, and motivated to grow in the areas of Salesforce, fundraising operations, and donor relations—all while contributing to CitizenGO’s mission of defending life, family, and freedom.</span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"> </span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt; font-weight: bold">About the Role</span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">The <span style="font-weight: bold">Junior Data Entry Officer</span> reports to the Manager of Fundraising Ops and supports the Fundraising Ops team by maintaining accurate donor records and managing communications with donors. You will focus on front-end tasks such as processing donations, uploading coupons, and responding to donor inquiries. By keeping Salesforce data aligned across payment platforms and ensuring every donor feels supported, you will play a key role in the success of CitizenGO’s fundraising work.</span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"> </span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt; font-weight: bold">Why Join CitizenGO?</span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">At CitizenGO, you will be part of a dynamic, mission-driven team committed to creating real change. Here are the top 10 reasons why working with us is a unique and rewarding experience: </span></p> <ol> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Make an Impact:</span> Your work will directly contribute to defending life, family, and freedom on a global scale.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">We’re Winning</span>: You will join a successful team! Our campaigning works, and we’re changing politics and policies across the world. Check out some of our recent victories <a rel="noopener noreferrer" href="https://www.citizengo.org/en/victories">here</a>. </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Bold Tactics</span>: From petitions to street rallies, we employ bold, effective strategies to win.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Independent Strategy</span>: Our actions are driven by our members, not large funders, ensuring we prioritize what’s best for the world.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Fearless in the Face of Opposition</span>: We thrive in challenging environments, fearlessly facing off against powerful adversaries without backing down.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Inspiring Teammates</span>: You will work alongside helpful, kind, motivated, and talented individuals who share your values.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Remote Flexibility</span>: You will enjoy the freedom to work from anywhere, eliminating commutes and allowing you the flexibility to travel and live on your terms.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Flexible Hours</span>: You will benefit from adaptable work hours, ensuring you can be there for others and manage your day as you see fit.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Connected Community</span>: Though fully remote, our team fosters a strong sense of camaraderie.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Results-Focused Culture</span>: We prioritize efficiency and impact, ensuring a balanced work-life dynamic.</span></li> </ol> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="color: rgb(34, 34, 34)"><span style="color: rgb(0, 0, 0)">See</span> </span><a rel="noopener noreferrer" href="https://docs.google.com/document/d/1WT5usxgZScISoOKLhKsiRmQd0AC-GXSvm_1C42RkPSY/edit#heading=h.x7dme4orbzur">our culture page</a><span style="color: rgb(34, 34, 34)"> <span style="color: rgb(0, 0, 0)">for more!</span></span></span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 16px"> </span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt; font-weight: bold">What You'll Do</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will upload response coupons into Salesforce.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will manually upload bank transfers into Salesforce.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will handle incoming emails from the Fundraising Ops mailbox in HelpScout.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will contact donors via HelpScout (email) and, when required, through phone or WhatsApp.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will manage donation operations across payment platforms (Stripe, GoCardless, PayPal, PayU) and ensure accurate records in Salesforce.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will monitor donation data to identify missing or inconsistent information and escalate issues when necessary.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will support the Fundraising Ops team with administrative donor management tasks.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will collaborate with team members to improve processes and maintain data integrity.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You will ensure donor data handling complies with privacy and data security regulations.</span></li> <li><span style="font-family: arial, helvetica, sans-serif"><span style="color: rgb(0, 0, 0); font-size: 14pt">You will develop skills in Salesforce workflows and fundraising data management under supervision.</span><span style="color: rgb(34, 34, 34); font-size: 16px"><br><br></span></span></li> </ul> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt; font-weight: bold">Who you are</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You have a demonstrated commitment to defending life, family, and freedom.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You have basic knowledge of CRM systems and data management.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You are comfortable with new technologies and digital tools.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You are familiar with Google Workspace (Docs, Sheets, Drive, etc.).</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You understand and are comfortable with Project Management Software (e.g., Asana).</span><br></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You are results-oriented and can stay on a timeline while ensuring accuracy.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You are quick to learn new software tools.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You have good strategic, creative, and innovative thinking skills.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You have excellent written and oral communication skills.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You are professional, self-motivated, efficient, and able to deliver results on short timelines.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You are a strong team player, comfortable in a highly collaborative and hierarchical team culture.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You can adjust quickly to changing conditions and requirements.</span><br></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt">You have at least a B2-level proficiency in English. (Duolingo English Test required for non-natives, minimum score of 100). Other languages are a plus.</span><br></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt"><span style="font-weight: bold">Benefits</span><span style="font-weight: bold"> </span></span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Work from anywhere</span> – Enjoy the flexibility of remote work.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Flexible hours</span> – Manage your own schedule.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">24 vacation days</span> per year plus local public holidays.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Tuition reimbursement</span> – Up to €500 per year for professional development.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Language courses </span>– Monthly allowance for English or Spanish iTalki lessons ($120 monthly).</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">One free book per month</span> – Up to €30 each.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Home office setup allowance</span> – €500 every two years to optimize your workspace.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Coworking membership support </span>– Up to €200 per month.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold">Access to cutting-edge AI tools</span> – Sora, ChatGPT, Grammarly, Fluently AI, and more! </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt"><span style="font-size: 14pt"><span style="font-weight: bold">Annual retreats and networking events</span> – Team meetups, retreats, and networking events throughout the year</span>.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt"><span style="font-weight: bold">How to Apply</span></span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold"><span style="font-weight: 400">Click the Apply for this job button, fill out the application, and include your resume. S</span></span>uccessful candidates will proceed through the following steps:<br></span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt"><span style="font-size: 14pt">1. First interview with PeopleOps</span><br><span style="font-size: 14pt">2. Technical interview with the Fundraising Ops Manager</span><br><span style="font-size: 14pt">4. Third interview with the Director of Outreach</span><br><span style="font-size: 14pt">5. Duolingo English test for non-native English speakers</span><br><span style="font-size: 14pt">6. Offer extended to the selected candidate.</span><br><br></span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 24pt"><span style="font-weight: bold">Recruitment Process Timeline</span></span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="font-weight: bold"><span style="font-weight: 400">The hiring process typically takes </span>2 to 8 weeks<span style="font-weight: 400"> from first interview to final decision. Timelines may vary depending on the role's level and complexity.</span></span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"> </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><span style="color: rgb(34, 34, 34)"><span style="color: rgb(0, 0, 0)">For information about our privacy practices in the recruitment process, please visit our</span> </span><a rel="noopener noreferrer" href="https://docs.google.com/document/d/1hG50Sq-elo73ea5lKaQ4g8cwkpK5kWZWVXjv_4-4C78">Recruitment Privacy Policy </a><span style="color: rgb(0, 0, 0)">page.</span></span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold">Start Making a Difference NOW. Apply today! </span></p>

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