Customer Care Team Member

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Become the heart of HQTC: Join Our Customer Care Team

If you're passionate about fitness and creating positive experiences for others, have a knack for making people feel welcome and appreciated, and are looking for a dynamic, fun, and rewarding role in a thriving fitness community, then you're just the person HQTC is looking for!

At HQTC, we offer more than just a job, we provide an opportunity to be a part of something special: a supportive community dedicated to health, wellness, and a top-tier fitness experience. If you're someone who loves connecting with people and ensuring every client feels at home, we’d love to meet you.

What you’ll do:

- Be the first Point of Contact: Greet our members with warmth, energy, and professionalism as they walk through the door. Your positive attitude will set the tone for their experience from the moment they arrive.

- Coordinate Class Check-ins: Ensure smooth check-ins and assist with scheduling. Your help in ensuring the flow of the studio is seamless will be invaluable to us.

- Handle Client Inquiries: Be the go-to person for all things HQTC :) Answer questions about class schedules, memberships, and services, making sure every client feels informed and valued.

- Provide stellar Customer Service: Help create a welcoming and stress-free environment by offering information and resolving concerns.

- Studio maintenance: Help us maintain a clean and welcoming environment for our clients to enjoy during every visit.

Why You’ll Love Working at HQTC:

- Make an impact: Your role will be essential in creating an amazing, personalized experience for our clients.

- A fun, supportive team: Be a part of a team that feels more like a family. Our culture is all about supporting one another.

- Free Fitness Access: Stay motivated with free access to all our classes, plus the opportunity to use the studio and equipment when it’s free - your fitness journey is as important to us as it is to you!

Job Types: Part-time, Temporary, Fresh graduate, Student job

Pay: $10.00 per hour

Expected hours: 10 – 12 per week

Benefits:

  • Flexible schedule
  • Gym membership

Work Location: In person

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