21846585637- Amazon E-commerce Manager

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Position: Amazon E-commerce Manager

Location: Remote

Type: Full Time

Schedule: US Time zone

Role Overview:

The Amazon Specialist is responsible for managing and optimizing product listings on Amazon to drive sales and increase brand visibility. This role requires a deep understanding of Amazon’s ecosystem, including SEO, coordinating PPC efforts, inventory management optimization, and overseeing customer service operations. The ideal candidate will have a proven track record of increasing sales on Amazon and possess strong analytical, organizational, and communication skills.

Key Responsibilities:

Product Listing Management:

  • Create, update, and optimize product listings to ensure accuracy and completeness.
  • Conduct keyword research and implement Amazon SEO strategies to improve product rankings and visibility.
  • Write compelling product titles, descriptions, and bullet points that align with brand guidelines and convert shoppers.

Amazon PPC Coordination:

  • Collaborate closely with the PPC team to ensure alignment of goals and strategies for each product on Amazon.
  • Communicate product-specific goals and objectives to the PPC team to ensure cohesive campaigns.
  • Provide input and feedback on PPC performance, ensuring strategies are aligned with overall sales objectives.

Inventory Management Optimization:

  • Understand and optimize the existing inventory management system, staying updated with the latest tools and best practices.

Data Analysis & Reporting:

  • Analyze sales data and customer reviews to identify trends, opportunities, and areas for improvement.
  • Provide insights and recommendations based on data analysis to optimize product performance.
  • Prepare weekly and monthly reports on sales, inventory, and campaign performance, with a strong understanding of Amazon’s reporting and attribution systems.

Customer Service Oversight:

  • Oversee the customer service operations to ensure customer inquiries and issues are resolved in a timely and professional manner.
  • Coordinate with the customer service team to manage product reviews and ratings, addressing negative feedback to maintain a positive brand reputation.
  • Implement strategies to increase positive reviews and improve customer satisfaction.

Compliance & Policy Adherence:

  • Ensure all listings comply with Amazon’s guidelines and policies.
  • Stay updated on Amazon’s terms of service, algorithm changes, and best practices.
  • Manage and resolve any account-related issues, including policy violations, account suspensions, and product restrictions.

Competitor Analysis:

  • Conduct regular competitor analysis to understand market trends and adjust strategies accordingly.
  • Identify opportunities for product differentiation and pricing strategies.

Qualifications:

  • Minimum of 5 years of experience managing Amazon Seller Central.
  • Strong understanding of Amazon flat files, SEO, and algorithm updates.
  • Proficient in using Amazon tools, such as Seller Central, Vendor Central, Amazon Advertising, Brand Analytics, and third-party software for Amazon analysis.
  • Excellent written and verbal communication skills.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Detail-oriented with strong organizational and project management skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Proficiency in Microsoft Excel or Google Sheets; experience with inventory management software is a plus.
  • Preferred Qualifications: Knowledge of other ecommerce platforms like Shopify, eBay, or Walmart Marketplace. Certification in Amazon Advertising or similar e-commerce certifications.
Original job 21846585637- Amazon E-commerce Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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