Location: Singapore
Employment Type: Full-time
Department: Airline Operations
About the Company:
We are an established General Sales Agent (GSA) representing reputable international airlines in Singapore. Our company provides a full range of passenger and cargo sales, marketing, and airport operational support services. To support our growing operations, we are looking for a committed and experienced Senior Traffic Officer to join our airline operations team.
Key Responsibilities:
· Assist Station Manager in supervising daily flight operations.
· Lead and coordinate Traffic Officers during rostered shifts.
· Supervise check-in, boarding, baggage, and excess baggage collection.
· Prepare post-flight reports and ensure accurate documentation.
· Handle VIPs, special passengers, and coordinate with airport authorities.
· Act as Acting Station Manager when required.
A. Pre-flight activities
· Check availability and preparedness of staff equipment, supplies and services of the GHA to perform the ground handling services.
· Check that the airport information public displays show correct data.
· Check Airline’s dedicated check-in counters:
. Number of check-in accordance with booking figures
. Counter equipped with appropriate carrier’s signage (all Airline’s materials and signage will be managed by the Representative)
. Display unit show correct flight number, destination and class
· Make sure GHA delivers all the documents including but not limited to flight plan, General Declaration, load sheet, passenger manifest, crew manifest, weather reports, ATS information etc. to the aircraft. Supervise the delivery of cargo manifest and inform Airline and GHA if any irregularities.
B. Post-flight activities
· Submit following reports to HQ:
1. Airport Sales
2. Revenue Sales
3. Meal statistics
C. Other services
· Liaison between the GHA, the local authorities, suppliers and others to be favorable to the smooth operation of the Airline at the airports.
Requirements:
- GCE ‘A’ level or equivalent qualifications.
- Minimum 2 years of relevant experience in airline or airport ground handling operations, preferably with a GSA or airline.
- Good understanding of IATA and CAAS regulations , airport procedures, and airline operational standards.
- Strong leadership, communication, and problem-solving skills.
- Able to work independently, with a strong sense of responsibility and teamwork.
- Willing to work shifts, weekends, and public holidays as required by flight schedules.
- Able to commence work immediately.
We Offer:
- Monthly salary S$3,450.00 per month
- Supportive and team-oriented working environment.
How to Apply:
Interested candidates are invited to submit a detailed resume stating current and expected salary and availability to:
View email address on mycareersfuture.gov.sg
(Only shortlisted candidates will be notified.)
