Sales Director, Fintech (Remote)

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<p><span><span><span style="font-weight: bold">This position can be </span><span style="font-weight: bold">based anywhere in MEA working remotely and will be part of LATRO’s extended management team.</span></span></span></p> <p><span><br></span></p> <p><span><span>LATRO is a multinational company with worldwide operations and support offices. Headquartered in the United States, we have a major operating office in Dubai, UAE and personnel based in every major global region. We are a thriving multicultural, globally positioned team of seasoned technical and business industry experts, driven by our mission to help communication and fintech service providers thrive in the digital era through our expert technologies and trusted services, empowering them to connect the world. </span></span><span><br></span></p> <p><span><br></span></p> <p><span><span>We provide innovative RAFM (Revenue Assurance and Fraud Management) and AI/ML Analytics-driven solutions as well as comprehensive telecom application managed services to the telecommunications and Fintech industry. A recognized and trusted name in the industry for more than a decade, we believe that helping our customers safeguard their bottom lines powers investment and fuels job sustainment, resulting in overall economic growth where it is most needed.</span></span><span><br></span></p> <p><span><br></span></p> <p><span><span>We are an agile, non-bureaucratic company characterized by technological innovation, extraordinary effort, and dedication to our customers and employees. The atmosphere is dynamic and fast paced, shifting rapidly to the pressing needs of our customers.</span></span><br></p> <p><br></p> <p><span><span>We believe that our success is driven by the talent and dedication of our team.  When you join us, </span><span>you’re</span><span> not just starting a job – you are embarking on a fulfilling career journey offering you the opportunity to grow, embrace innovation, experience meaningful work, and collaborate with a global team of expert colleagues across diverse disciplines.  All in addition to a competitive compensation package. </span></span><br><br></p> <p><span><span>Our supportive, collaborative work culture is a hallmark of the LATRO employee experience.  To learn more about our core values and organizational culture, including from some of our existing team members, as well as the application process, please visit </span><span>our </span></span><a rel="noopener noreferrer" href="https://latro.com/about-us/#career"><span><span>Careers Page</span></span></a><span><span>.</span></span><br></p> <p><span><br></span></p> <p><span><span>As the </span></span><span><span>Sales Director </span><span>(SD) </span><span>– FINTECH,</span><span> you will take full ownership of driving LATRO’s business development and revenue growth </span><span>for our Assure Fintech Solution </span><span>within the Middle East and Africa (MEA) region, while also </span><span>owning the </span><span>global sales efforts. Operating as </span></span><span><span>an individual contributor</span></span><span><span>, your role will focus on both strategic account management and </span><span>importantly </span><span>new business development.</span><span> More specifically you </span><span>will </span><span>be responsible for</span><span> d</span><span>eveloping and executing a sales strategy tailored to the </span><span>mobile money and Fintech </span><span>MEA market, </span><span>as well as a general global strategy </span><span>that </span><span>align</span><span>s</span><span> with LATRO’s broader global growth </span><span>objectives</span><span> and specific revenue targets</span><span>.</span></span></p> <p><span> </span></p> <p><span><span>The SD will be m</span><span>anaging and expanding relationships with </span><span>our </span><span>existing clients, with a strong focus on upselling, cross-selling, and long-term account retention. </span></span><span><span>You will </span><span>leverage</span><span> your existing experience, knowledge, and client relationships in the Mobile Money and Fintech domain to </span><span>identify</span><span> and close net new clients and convert these contracts into new revenue streams for LATRO. </span><span>While </span><span>the </span><span>senior management team will support you as you build and manage your pipeline and close deals</span><span>, the expectation is that y</span></span><span><span>our strong background in </span><span>Mobile Money platforms </span><span>and </span><span>Fintech</span><span> a</span><span>nd proven experience in selling technology will be</span><span> the driving factor </span><span>to your success in this role.</span></span></p> <p><span> </span></p> <p><span><span>The </span><span>SD </span></span><span><span>reports to </span><span>the </span><span>Global </span><span>VP of Sales</span><span> and collaborates with </span><span>the </span><span>marketing</span><span>, </span><span>technical</span><span>, </span><span>bid</span><span> management </span><span>and</span><span> product team</span><span>s</span><span>,</span><span> as well as </span><span>back-office</span><span> functions</span><span> to ensure </span><span>the contract</span><span> sign</span><span>-</span><span>off</span><span>.</span><span> Following </span><span>the </span><span>solution go</span><span>-</span><span>live for new clients</span><span>,</span><span> the SD will </span><span>also own </span><span>account</span><span> management for th</span><span>e account</span><span>s</span><span>. </span></span></p> <p><br></p> <p><span><span><span style="font-size: 15px"><span>Join us at LATRO and be part of a team </span><span>that’s </span><span>impacting</span><span> the future of the telecom and Mobile Money industry. Your journey towards an exciting and fulfilling career starts here!</span></span><span style="font-size: 15px"> </span></span></span></p> <p><br></p> <p><span style="font-weight: bold"><span><span>JOB </span><span>RESPONSIBILITIES</span></span></span><span> </span></p> <p><span style="font-weight: bold"><span><span>Develop and Execute </span><span>the </span><span>Sales Strategy</span></span></span><span><br></span></p> <ul> <li><span><span>Execute and further develop the sales strategy for LATRO’s Assure Fintech solution targeting Mobile Money wallet providers and other Fintech companies, aligning with our business objectives and revenue targets</span></span></li> <li><span><span>As an individual contributor, a</span><span>chieve </span><span>set </span><span>TCV </span><span>sales booking targets from Net New, Renewals and </span><span>up-sell, cross-sell</span><span> (</span><span>USXS</span><span>)</span></span></li> <li>Accurately forecast business on monthly and quarterly cadence and ensure continuous CRM updates to reflect the state of your business activities</li> <li>Present biweekly and monthly at sales team and wider company meetings on the progress of your pipeline and initiatives</li> </ul> <p><span style="font-weight: bold"><span><span>Understand and Articulate </span><span>the </span><span>Value Proposition</span></span></span><span><br></span></p> <ul> <li><span><span>Leverage existing experience, relationships and knowledge of the Mobile Money and Fintech domain to position the solution to net new and existing clients</span></span><span> </span></li> </ul> <ul> <li><span><span>Translat</span><span>e </span><span>the </span><span>client’s</span><span> needs into actionable opportunities and successfully convert these into profitable revenue streams for LATRO</span></span></li> </ul> <ul> <li><span><span>Clearly communicate </span><span>and physically present </span><span>the business value of LATRO’s A</span><span>ssure Fintech solution </span><span>to both technical and non-technical stakeholders on management and </span><span>other decision maker levels</span><span>. </span><span>Acquire </span><span>solution </span><span>expert understanding</span><span> of LATRO’s solution</span><span>, while there will also </span><span>be </span><span>access to </span><span>LATRO’s </span><span>pre-sales support</span><span> online</span></span><span> </span></li> </ul> <ul> <li><span><span>Contribute ideas to </span><span>the solution’s future roadmap based on existing industry knowledge and market demand</span></span></li> </ul> <p><span style="font-weight: bold"><span><span>Lead </span><span>the </span><span>Deal Cycles</span></span></span><span><br></span></p> <ul> <li><span><span>Manage </span><span>the </span><span>end-to-end sales cycles for </span><span>the solution sales </span><span>including RFP responses, contract negotiation, and deal closure</span></span><span><br></span></li> </ul> <ul> <li><span><span>Work closely with pre-sales, delivery leads, and operations teams to shape customer proposals and ensure deliverability as well as maintain existing customer satisfaction</span></span><span><br></span></li> </ul> <ul> <li><span><span>Maintain </span><span>accurate</span><span> pipeline and sales forecasts using CRM tool</span><span> (</span><span>Hubspot</span><span>)</span><span>, ensuring visibility and predictability for leadership</span></span><span><br></span></li> </ul> <ul> <li><span><span>Oversee pricing, contract terms, and SLAs in collaboration with legal, finance, and commercial teams to ensure profitable and compliant deals</span></span><span><br></span></li> </ul> <p><span style="font-weight: bold"><span><span>Build and Manage </span><span>Client </span><span>Relationships</span></span></span><span><br></span></p> <ul> <li><span>Manage existing Mobile Money Provider clients to ensure overall client health, secure renewal bookings as well as up-selling and cross-selling to drive expected account revenue growth. </span></li> <li><span>Maintain and grow </span><span>established</span><span> trusted relationships with </span><span>all levels from operational to </span><span>decision-makers</span><span> and </span><span>CxO</span><span> level </span><span><span>to </span><span>secure new bookings and </span><span>influence long-term contract</span><span> healt</span><span>h</span><span> and renewals</span></span><span><br></span></li> </ul> <ul> <li><span><span>Ensure LATRO is invited to RFXs for relevant services</span></span><span><br></span></li> </ul> <ul> <li><span><span>Represent LATRO professionally at industry events and other relevant gatherings</span></span><span><br></span></li> </ul> <p><span style="font-weight: bold"><span><span>Track Market Trends</span><span>, </span><span>Competitive Landscape</span><span>, and Product </span><span>Roadmap</span></span></span><span><br></span></p> <ul> <li><span><span>Stay informed about </span><span>Mobile Money and Fintech </span><span>market trends and competitors’ moves to refine sales positioning</span></span></li> <li><span><span>Provide ideas to management that drive revenue growth and innovation</span></span></li> </ul> <ul></ul> <ul> <li><span><span>Be the voice of the customer and market segment to LATRO’s strategy</span><span>, </span><span>identifying</span><span> demand for unmet requirements into the company’s </span><span>tech and product roadmap that translate to future business opportunities</span></span><span><br></span></li> </ul> <p><span> </span></p> <p><span style="font-weight: bold"><span><span>JOB </span><span>SKILLS</span><span> AND QUALIFICATIONS</span></span></span><span> </span></p> <ul> <li><span><span>+1</span><span>0</span><span> years of </span><span>experience within the Mobile Money and</span><span>/</span><span>or Fintech industry with </span><span>a minimum of 7 years </span><span>of </span><span>sales and account management experience from a </span><span>technology vendor </span><span>selling into Mobile Money and</span><span>/</span><span>or Fintech </span><span>companies</span><span>. </span></span><span> </span></li> </ul> <ul> <li><span><span>Bachelor’s degree in IT, Telecommunications, or a related field (master's degree preferred)</span></span></li> </ul> <ul> <li><span><span>Successful </span><span>track record</span><span> of </span><span>own business development leading to </span><span>clos</span><span>ing </span><span>of </span><span>six figure TCV </span><span>deals</span><br></span></li> </ul> <ul> <li><span><span>Existing </span><span>n</span><span>etwork of contacts and influencers within </span><span>the Mobile Money and Fintech </span><span>market</span><br><span>especially in MEA</span><span>, but also beyond</span></span></li> </ul> <ul> <li><span><span>Knowledge of the telco landscape and particularly </span><span>the Telco owned Mobile Money platforms is an advantage, especially MEA</span></span></li> </ul> <ul> <li><span><span>Clear history of engaging at </span><span>all customer management </span><span>level</span><span>s</span><span> to </span><span>develop and close new</span><span> business</span></span></li> </ul> <ul> <li><span><span>Track record</span><span> of managing existing a</span><span>ccount</span><span>s and successfully </span><span>clos</span><span>ing </span><span>up</span><span>-</span><span>sell</span><span> and cross</span><span>-</span><span>sell business</span></span><span> </span></li> </ul> <ul> <li><span><span>Executive presence and credibility with exceptional communication, </span><span>presentation, </span><span>negotiation, and communication skills</span></span><span><br></span></li> </ul> <ul> <li><span><span>Self-starter with </span><span>a go-getter</span><span> attitude, disciplined and focused</span></span><span><br></span></li> </ul> <ul> <li><span><span>Experience working </span><span>i</span><span>n international, geographically distributed</span><span>,</span><span> and multicultural teams</span></span><span><br></span></li> </ul> <ul> <li><span><span>Willingness and ability to travel regionally and internationally (approx. </span><span>3</span><span>0% of the time)</span></span><span><br></span></li> </ul> <ul> <li><span><span>Fluency in spoken and written professional English – French </span><span>in addition </span><span>is preferred with Arabic as a plus</span></span><span><br></span></li> </ul> <ul> <li><span><span>Proficiency</span><span> in CRM software and Microsoft Office Suite</span></span><span><br></span></li> </ul> <p><span><br></span></p> <p><span style="font-weight: bold">Tangible references from past and current employers, along with a minimum of two client references, are a must and will be required for selected candidates at the end of the recruitment cycle.</span></p>

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